Privacy Policy

We take your privacy very seriously, and this Privacy Notice explains how we (collectively referred to as "we," "us," or "our") collect, use, share, and process your information.

What Data is Collected?

Most of your personal data is collected on a case-by-case basis, as outlined below:

• When you register for our services;
• When you request assistance from our customer support team;
• When you complete surveys, subscribe to newsletters, or request other information from us;

To provide you with the best possible service, we may collect the following information.

Account Information

Collected when you register for our services.
This may include your name, address, phone number, email address, credit card information, etc.

Service Usage Data

Collected automatically when you request support for our services. This may include data on your interactions with features, content, and links included in our services, the time of interaction, browser type and settings, operating system used, IP address, language preferences, and other cookie data. Although none of this data allows us to directly identify you, some of it can be used to estimate your location.

For more information about the technical management we use, please refer to our Cookie Policy.

How We Use Data

We advocate for minimizing the data collected. We only use your data when we have permission, when it is necessary to provide the services you have purchased, or for legal compliance or other legitimate purposes, as outlined below:

• To provide, update, and improve the services we offer.
  We collect various data related to your purchases, your usage, and our interactions with our services. We use this data to:
  • Improve and optimize the performance of our services
  • Identify and investigate security risks, errors, issues, and necessary improvements in our services
  • Detect and prevent fraud and abuse of our services
  • Collect statistics on the usage of our services
  • Analyze how our services are used and which services are most relevant to you
    Most of the data we collect is statistical data about how our services are used, unrelated to personal data.
• To comply with legal, regulatory, and law enforcement requirements.
  We cooperate with law enforcement, government officials, and private parties to comply with the law. We may, at our discretion, disclose any of your information to these parties in response to claims and legal proceedings, to protect our property and the rights of third parties, to protect the safety of the public or individuals, or to prevent or stop illegal or unethical activities.
  If the law allows us to do so, we will take reasonable steps to notify you if we are required to provide your information to a third party as part of a legal process. When you register a domain name with us, we will share your information as appropriate to comply with the regulations and policies of ICANN or ccTLDs.

How We Protect and Store Data

We follow generally accepted standards to collect, store, and protect personal data, including the use of encryption technology. We retain personal data for as long as it is necessary to provide the services you have requested, for legal and business purposes, including:

• As required by law, contract, or similar obligations;
• To resolve, maintain, enforce, or defend our legal and contractual rights;
• To keep adequate and accurate business and financial records.

How to Access, Update, or Delete Data

You can access, view, and update your personal data by logging into your account and visiting "My Account." If you are unable to access "My Account" for some reason, you can contact us as described in the "Contact Us" section below.
If you request the deletion of your personal data, we will only honor this request if the data is no longer needed for the services you have purchased or for our business, legal, or commercial activities.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Please review this document periodically so that you are aware of the information we collect and how we use it.